Your Privacy Matters

Privacy Policy

At Rynfield Boeber, we are committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: January 2025

Introduction

Rynfield Boeber Shuttle Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our shuttle services, visit our website, or interact with us.

By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

Personal Information

When you book our services or contact us, we may collect the following personal information:

  • Full name and contact details (phone number, email address)
  • Pickup and destination addresses
  • Travel dates and times
  • Payment information (processed securely through third-party providers)
  • Special requirements or preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Device information and operating system
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

Service Provision

To provide shuttle services, process bookings, and coordinate pickups and drop-offs

Communication

To contact you about your bookings, service updates, and respond to inquiries

Payment Processing

To process payments and maintain financial records

Service Improvement

To analyze usage patterns and improve our services

Legal Compliance

To comply with legal obligations and protect our rights

Marketing

To send promotional offers (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

With trusted third-party service providers who assist us in operating our business (payment processors, booking systems, etc.)

Legal Requirements

When required by law, court order, or government regulation, or to protect our rights and safety

Business Transfers

In connection with a merger, acquisition, or sale of business assets (with appropriate safeguards)

With Your Consent

When you have given us explicit consent to share your information for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure Data Storage

Encrypted storage systems and secure databases

Access Controls

Limited access to authorized personnel only

SSL Encryption

Secure transmission of data over the internet

Regular Updates

Ongoing security monitoring and system updates

Staff Training

Regular privacy and security training for all employees

Data Backup

Secure backup systems to prevent data loss

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

Right to Access

You can request access to the personal information we hold about you

Right to Correction

You can request correction of inaccurate or incomplete personal information

Right to Deletion

You can request deletion of your personal information (subject to legal requirements)

Right to Object

You can object to certain processing of your personal information, including marketing communications

Right to Data Portability

You can request a copy of your personal information in a structured, machine-readable format

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. We use the following types of cookies:

Essential Cookies

Necessary for the website to function properly, including booking forms and security features.

Analytics Cookies

Help us understand how visitors use our website to improve our services and user experience.

Functional Cookies

Remember your preferences and settings to provide a personalized experience.

Marketing Cookies

Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Booking Information

Retained for 7 years for tax and legal compliance purposes

Marketing Communications

Until you unsubscribe or request deletion

Website Analytics

Anonymized data retained for up to 2 years

Contact Us About Privacy

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

Phone

+27 64 523 6323

Address

Rynfield, Benoni, South Africa

This Privacy Policy was last updated in January 2025 and may be updated from time to time.